We guarantee 100% money back or full order reshipping in case if:
If such situations arise the customer must contact us within 10 days period after receiving the order providing us with a picture of the product received to investigate the case and settle the issue up within the shortest time possible.
In case if an inaccuracy in order or shipping details was made by the customer, he bears all postal expenses on returning the order.
If the order is not delivered within the correspondent time, the customer must contact us by e-mail. We immediately begin an internal investigation regarding the problem and if the customer does not receive the order within 5 days after that, we offer the following variants of solving the problem: